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MicSupply.com Return / Exchange Policy If any of the above conditions are not met, MicSupply.com reserves the right to either refuse the return or to charge a restocking fee for not less then 15%.Our policy is that you may return or exchange an item, excluding any shipping charge, within a period of seven (7) days for Audio and Video equipment. Software and Educational Tapes cannot be returned once opened. If defective, it can be exchanged for the same title only. Computer products, when defective, will be exchanged for the same model ONLY. Special Order items are not returnable. MicSupply.com will not accept any returns or exchanges on Batteries, Video Batteries, Books, or any other consumable products.
Prior to returning any item, YOU MUST call Customer Service (973-627-3875) for pre-approval and obtaining an RMA number. All merchandise purchased from MicSupply.com is sold in its original factory packaging with all contents as supplied to us by the manufacturer. Items can be returned only if in original packaging, same new condition as sold with literature/instructions and blank warranty cards. Place the manufacturer's box into a shipping box. Please do not put any stickers or labels on the original manufacturer's packaging. Please ship the items back to us prepaid. For your protection, make sure to insure the package. MicSupply.com cannot be responsible for lost or damaged packages.
NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA NUMBER
No refunds or exchanges will be made after seven (7) days for Video and Audio equipment.Home | Email us | About us | Return Policy | Links | Glossary | Books | My $0.02
30 Lake Shore Dr. Rockaway, NJ 07866 | phone/fax: 973-627-3875
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